How can the doctor or nurse really know what’s wrong if I don’t see them in person?
Research shows that if the technical connection is high quality, clinicians and patients can communicate by video in much the same way as an in-person consultation*. Having a HouseCall online consult is like seeing a doctor at the clinic but they 'see' you or your family member through the video screen. The doctor will use a combination of seeing you on video, your explanation of your situation and a description of how you are feeling to decide on a plan of care.
Having a HouseCall online consult means you still get to 'see' a doctor without driving, traffic, parking or waiting in reception.
* BMJ 2020;368:m1182 doi: 10.1136/bmj.m1182 (Published 25 March 2020)